How can I create a support ticket?

Are you stuck and do you need help? Or do you just have a question on your mind? Then the mijn.host helpdesk experts can help you. Do you want to reach the support or sales department? Then the best way to do this is via a ticket. You can easily create a ticket via our control panel

The advantage of creating tickets via the control panel is that you also have an overview of your tickets. You will also immediately see if there is an update.

How do you create a ticket?

  • Log in to our control panel
  • On the start page you will immediately see a tickets heading. To create a new ticket, click on "view all tickets"

  • Click on "Create Ticket"

  • You can also directly create a ticket via the support button. Click on support in the top right and then "Create New Ticket"

  • Fill in the required details. If an article already exists in the knowledge base, you will see this too. This way you might be helped immediately.

  • Click on create ticket. After this you can track the status via our control panel.

Still have questions? Get in touch.