How do I create an FTP account?

To connect to your hosting via FTP, it is first necessary to create an FTP account. Creating a new FTP account is easy via our control panel. Click on Hosting in the menu and select your hosting package.

Choose "FTP accounts" in the left menu. Then click on Add FTP account in the top right.

Enter the following values in the screen:

  • Domain name
    Select the domain name for which you want to create an FTP account
  • Username
    Choose a unique username. This may consist of numbers, letters and the following characters: .-_
  • Password
    Choose a strong password for the FTP account
  • Root directory
    Here you choose which folder the user should start in once logged in via FTP. You can choose from the following options:
    • FTP account with the domain home directory as the root directory (1 level above public_html)
      The FTP account will start in the /home/gebruikersnaam/domeinnaam/ folder
    • FTP account with the username as the root directory in the public_html folder
      The FTP account will start in the /home/gebruikersnaam/domeinnaam/public_html/ftp-gebruikersnaam/ folder
    • Specify directory yourself.
      Enter a custom path


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