Fix insecure connection / not secure on my website

It is common for your browser to show a warning about an insecure connection. If you or your visitors experience this on your site, you can often solve this by activating an SSL certificate (more on that here: https://mijn.host/kb/lets-encrypt-ssl-certificaat-aanvragen/); additionally, having at least a basic SSL certificate is virtually standard nowadays. It can happen that even with a properly working SSL certificate you still experience problems in your web browser. Below we explain how you can solve this.

Step 1: Check the functionality of your SSL certificate

Before we dive in, we first want to know if the current SSL certificate is doing its job. An http:// connection is a connection without an SSL certificate; as soon as a certificate is active, you should be able to make an https:// connection. You can check the status of your SSL in DirectAdmin or online via, for example, www.sslchecker.com. Do you reach your website when you request http://domein.nl? And https://domein.nl? It is useful to test this first.

Step 2: Track down the error

When your SSL is active, it can still happen that some elements do not load or that your entire page gets an error message. In this case, a certain piece of code is still working via an http:// connection. For example, when you have loaded an image from another website, the image might have a link that looks like this: http://domein.nl/afbeelding.jpg. When you change http to https in that specific piece of code, the image or entire page will load without problems. But what if you cannot find that specific piece of code? In Google Chrome you can use the "Inspect" tool. Go to your web page and right-click on "Inspect". In the menu that now opens you can click on "Console"; the console immediately shows all error messages and warnings. Refresh your web page and pay close attention to what happens; if you have elements or pieces of code over an http connection, you will see them here.

Step 3: Solving the problem

You can of course look up every piece of code and change its http connection, but preferably we do this all at once. Generally, most people work via WordPress; if you also use WordPress yourself, you can use the plugin Really simple SSL. This plugin converts everything from http to https, so that you are done in one go. If this doesn't work, you don't use WordPress, or you simply can't figure it out, do not hesitate to send our support team a message.