All categories ​>​ ​General ​>​ I want to report an outage

I want to report an outage

We monitor our network 24 hours a day, 365 days a year. Should an unexpected outage occur on our network or servers, we can always be reached for this. One of our employees will then look into this as soon as possible.

First, check our status page for already reported outages or maintenance.

View current outages

Outages can be reported via storing@mijn.host.

After receiving your email, we will process your report and keep you informed of the status via email. Please note, support questions or requests will not be handled via this email address. Please send a message to our customer service for this.

I have a VPS for which I want to report an outage

If you suspect a VPS outage, we advise you to test the functionality of your VPS via SSH or the console in the control panel before submitting a report. If your VPS is active and your IP addresses are reachable, you can assume that the issue is not a network outage and is most likely hidden within your configuration.

---