Disable SpamExperts Premium spam filter

In this article, we explain how you can disable the SpamExperts Premium spam filter.

Disable spam filter for all email addresses

If you want to disable the spam filter for all email addresses under a domain name, you can follow these steps.

1. Log in to the spam filter
2. Go to General > Mailbox configuration

   

3. Under the heading Incoming > Mailbox protection and routing mode, change the dropdown to: Protect specific mailboxes only and click Save.
   

   

4. Now the spam filter is not enabled by default for all mailboxes, unless you specify the Mailboxes in the next tab "Mailboxes".

Disable spam filter for a specific email address

If you only want to disable the spam filter for 1 or more email addresses, you can follow these steps.

1. Log in to the spam filter
2. Go to General > Mailbox configuration
   

   

3. Navigate to the Mailboxes tab and click on Add mailbox

   

4. Enter the email address. Under the Filtered (incoming) dropdown, select No. Then click Save.