Change the registrant details of your domain name

Changing your domain name details

Sometimes you may want to change the details of your domain name. For example, if you have multiple domains, or manage domains for other people or clients. Think of the domain holder, technical contact, or administrative contact.

In this knowledge base article, we will explain how you can change your domain details. To do this, we will create a new domain profile and then link it to your domain name.

1. Create domain profile

First, we create a new domain profile. Click on domain names in the top left of the start page of our control panel. Then hover over 'Domain names' and select 'My domain profiles', and then click on 'New Domain profile'.

Enter the following details in the new window. Under 'Profile name', enter a name that is 'easily recognizable' to you. For example, Own Domain, Client Name, etc. And choose whether you are registering it under a private or business name.

Then fill in the requested details. Make sure you enter the phone numbers correctly, otherwise you may get an error message when you want to assign the domain to this profile.

See this example for a correctly configured domain profile.

After that, you can specify some options that will be automatically used when ordering or transferring a domain name to us.

For example, if you always want to have this new profile for the technical and administrative contacts of all your domain names, you can check that box. If you always want this profile as the domain holder, you check that box.

If you do not want this, you leave the box unchecked so that you can manually choose how to assign your domain profiles per domain.

In this example, we choose to uncheck everything, because we want our other "default" profile to always be used for new orders.

Click on Save Changes.

1. Link domain profile to domain

Now you can apply this profile to a domain name. This can be done per domain name or in bulk.

- Changing the domain name profile of a single domain name:

Click on 'Domain names' in the top left so you can see all your domain names. Click on the domain name you want to change.

Click on the pencil/edit icon to change the details. You can choose per contact. We will now choose the domain holder.

A pop-up will appear where you can choose a profile. Select your profile and click on 'Save Changes'

Your changes have now been saved, it can take up to 24 hours before all changes are processed. 

- Changing the domain name profile of multiple domain names in bulk:

With the bulk function, you can apply a domain name profile to multiple domain names at once.

To do this, go to your domain name via 'Domain names' and then click op 'Options -> Enable bulk options'

Select the domain names you want to edit in bulk and then click on 'Options -> Change holders'

A popup will now appear where you can select the holder details for the 'Domain name holder', 'Administrative contact', 'Technical contact', 'Billing contact', and the 'Reseller'.

Choose the desired domain name profile from the options and click on 'Save Changes' to apply the changes.

Your changes are now saved, it can take up to 24 hours for all changes to be processed. 

Still having trouble? You can always contact our support department.